Child Safety Standards
Ghost Story Review ("GSR," "we," "us," or "our") has zero tolerance for child sexual abuse and exploitation. This page sets out the standards we apply across the Ghost Story Review mobile application (the "App") and any related services (collectively, the "Service"), how to report a child safety concern to us, and what we do when we receive one.
These standards apply alongside our Terms of Service and Privacy Policy. Where conduct violates these standards, it also violates our Terms of Service.
To report child sexual abuse material or a child safety concern: use the report control in the App, or email support@ghoststoryreview.com with the subject line "Child Safety Report." Do not attach, forward, or re-upload the material itself — see Section 3.
1. Zero Tolerance for Child Sexual Abuse and Exploitation
Child sexual abuse material ("CSAM") and every form of child sexual abuse and exploitation ("CSAE") are absolutely prohibited on the Service. For the purposes of these standards, a minor is anyone under 18 years of age.
The following are prohibited without exception:
- Child sexual abuse material — any visual depiction of sexually explicit conduct involving a minor, in any format;
- Any content that sexualizes a minor, whether or not it depicts explicit conduct, and whether the minor is real, fictional, illustrated, or generated by any computer or artificial-intelligence tool;
- Grooming — building a relationship with a minor, or with a person believed to be a minor, in order to sexually exploit or abuse them;
- Sexual solicitation of a minor, sexual extortion ("sextortion"), and any sexualized communication directed at a minor;
- Advertising, soliciting, trading, or facilitating access to CSAM, including by linking to it or describing where it can be obtained;
- Child trafficking, and any content that promotes, normalizes, or glorifies the sexual abuse or exploitation of minors;
- Any other content or conduct that sexually exploits or endangers a minor.
There is no artistic, satirical, historical, journalistic, educational, or fictional exception to this section. We do not apply a warning-first approach: a single substantiated violation results in permanent termination of the account, as described in Section 4.
2. The Service Is for Adults Only
Ghost Story Review is an 18+ service. Nobody under 18 is permitted to create an account or use the Service. Because under-18 access is not permitted at all, we do not operate a parental-consent flow — there is no supervised or restricted mode for minors.
We collect a date of birth during registration and use it to enforce this minimum age. The check is not left to the app on your device: our server-side security rules independently verify the submitted date of birth against the server's own clock before an account is allowed to write anything to the Service. A modified or unofficial client cannot bypass the age gate by submitting a false date, and an account that has not cleared age verification cannot post, comment, message, or otherwise interact.
If we learn that an account holder is under 18, we terminate the account. If we learn that we have collected personal information from someone under 18, we take steps to delete it, as described in Section 8 of our Privacy Policy.
3. How to Report
You do not need a Ghost Story Review account to report a child safety concern to us, and you do not need to be the person affected.
3.1 In the App
Every review, post, lore entry, Flicker, comment, and user profile carries a report control. Select it and choose "Child sexual abuse or exploitation" — it is the first option in the list. Direct messages can be reported the same way from within the conversation. Reports in this category are flagged distinctly and pinned to the top of our moderation queue, above every other report type.
3.2 By Email
You can report directly to us at any time, including if you have uninstalled the App or never had an account:
- Child safety reports
- support@ghoststoryreview.com
- Subject line
- Child Safety Report
- Please include
-
- The @username of the account involved;
- Where in the App the content appears — the type of content and any title, caption, or location it is attached to;
- Anything else that would help us find it quickly.
Do not send us the material. Do not attach, forward, screenshot, download, or re-upload suspected child sexual abuse material — not to us and not to anyone else. Possessing or transmitting this material is a serious crime in most jurisdictions, including when it is done in order to report it. Tell us where it is and we will retrieve it ourselves.
3.3 If a Child Is in Immediate Danger
Contact your local emergency services first. Reporting to us is not a substitute for contacting law enforcement.
In the United States, you can also report directly to the National Center for Missing & Exploited Children ("NCMEC") CyberTipline at report.cybertip.org or 1-800-843-5678. You may report to NCMEC whether or not you also report to us.
4. How We Respond
Every child safety report is reviewed by a GSR administrator. Reports in this category take priority over all other moderation work.
While a report is under review, we may remove the reported content or disable access to it, and may suspend the account involved, before reaching a final decision. We do this pre-emptively and do not treat it as a finding against the account holder.
Where a report is substantiated, we will:
- Remove the content from the Service;
- Permanently terminate the account responsible. This is not a warning, a restriction, or a temporary suspension;
- Review the terminated account's other content and remove anything that also violates these standards;
- Preserve the report, our record of the reported content, and the account information associated with it, as described below;
- Report to NCMEC where we are required to do so, as described in Section 5.
What we preserve is a record of the content, not a copy of the media. When a report is submitted, we capture a point-in-time snapshot of the reported item: its text, the account that posted it, that account's display name and username, when the item was created, and the links to any photo or video attached to it. That snapshot, the report itself, the reporter's description, and our moderation decision are all retained, and are not removed when the account that posted the content is terminated or deleted.
The photo and video files themselves are not part of that record. They are deleted along with the content when it is removed, which means the preserved links to them will no longer resolve. Where the law requires us to preserve material for NCMEC or for law enforcement, we do so through the reporting process described in Section 5 rather than by retaining it on the Service.
An account terminated under these standards may not be re-registered. Creating a new account to evade such a termination is itself a violation of Section 2 of our Terms of Service.
Preservation is not undone by account deletion. Reports, moderation decisions, and the records behind them are retained even after an account is deleted, as described in Section 7 of our Privacy Policy.
5. Legal Compliance and Reporting to NCMEC
We comply with applicable child protection law, including 18 U.S.C. § 2258A, which requires providers of electronic communication and remote computing services to report apparent child sexual abuse material to the NCMEC CyberTipline.
Where we identify apparent CSAM on the Service — whether through a user report, our own moderation, or any other means — we report it to NCMEC as required. A report may include the content itself, information identifying the account involved, the account's contact and registration information, and related records. NCMEC may in turn provide that report to federal, state, local, or international law enforcement.
We preserve the report, our record of the reported content, and associated account information for the period the law requires, and for longer where we are directed to do so by law enforcement or legal process. We may decline to notify an account holder that a report has been made where notifying them is prohibited by law or would compromise an investigation.
We also respond to valid legal process concerning child safety matters, as described in Section 4 of our Privacy Policy.
6. Where These Standards Apply
These standards apply to everything on the Service, including reviews, lore entries, posts, Flickers, photos, videos, comments and replies, usernames, display names, bios, profile photos, submitted locations, and direct messages.
Direct messages are not exempt. GSR does not routinely monitor the content of direct messages, but we may access, review, and preserve message content where necessary to investigate a report of child sexual abuse or exploitation, as described in Section 1.4 of our Privacy Policy and Section 5 of our Terms of Service.
7. Contact
Child safety reports, and any question about these standards, can be sent to:
This is a monitored address. If you are reporting suspected child sexual abuse material, please use the subject line "Child Safety Report" so that it is identified and prioritized on arrival.